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Sep 06 2010

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	Online Service Now Available
Posted By: Jackie On: Jul 19 2008 06:14 PM

Details We are proud to announce the release of our latest online service department.

Now we handle all your service requests about group healthcare insurance, insurance quote, wellness programs, health savings accounts and any of your group related policies, at a click of a mouse.

We have been hard at work fielding client questions, setting up feature requests and uploading group specific documentation and forms. The fruit of our labor is finally here: www.service.groupbenefitagency.com.

This online employee benefits service site has many new notable features, including:

A robust knowledgebase where you can find most of your service questions
A chat that allows you to talk to your service rep instantly
Documents and forms applicable to your group only
History of all your service requests postings
A ticketing system that allows you to send your service request 24/7
Upload documentation feature

The service site is accessible from any place at anytime, making it better integrated with our client-side office schedule, operations and Human Resources departments. Now they have no time, personnel or location constraints on handling their employee benefits issues, nor do they have to annoy themselves by having to call for service. They can simply chat us, send a ticket request or even e-mail service directly and our new system will automatically convert the e-mail into a service request ticket.

Besides these notable features, there are other miscellaneous ones, so if you are a Group Benefit Agency client, we recommend that you register and start using our online service site www.service.groupbenefitagency.com